Silveor Outsourcing LLC, operating as My Case Claim ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mycaseclaims.com.
1. Information We Collect
- Personal Information: Name, email address, phone number, and other contact details you provide when submitting a case review form.
- Case-Related Information: Details about your potential legal matter, including medical history or incident descriptions you voluntarily provide.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected automatically.
- Cookies: Small data files placed on your device to improve your experience and track site usage.
2. How We Use Your Information
- Evaluate your potential eligibility for legal referral
- Connect you with licensed attorneys in our network
- Communicate with you about your inquiry
- Improve our website and services
- Comply with legal obligations
- Send you relevant information about active legal matters (with your consent)
3. How We Share Your Information
- Attorney Partners: Licensed attorneys or law firms in our network who may assist you.
- Service Providers: Third-party vendors who assist us in operating our website and business.
- Legal Requirements: When required by law, court order, or governmental authority.
We do not sell your personal information to third-party marketers.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our Site. We may use third-party analytics services such as Google Analytics to understand how visitors use our Site.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
- The right to access the personal information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your personal information
- The right to opt out of marketing communications
- The right to data portability
7. California Privacy Rights (CCPA)
If you are a California resident, please see our California Privacy Rights (CCPA) page for your full rights under the California Consumer Privacy Act.
8. Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Security
We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Your continued use of the Site after any changes constitutes your acceptance of the new policy.
11. Contact Us
For questions about this Privacy Policy: [email protected]
California opt-out requests: [email protected]